What does not survive a Magento to Shopify migration?
Assembled from what the nine agencies here publish, seven things. Customer passwords, because the encryption differs, so every customer resets on first login, stated by scandiweb, Charle Agency, 1Digital Agency and MakeBeCool. Saved payment methods, stored cards, PayPal agreements and buy now pay later tokens, stated by Charle Agency. Custom Magento extensions and modules, which Shero Commerce states cannot be migrated to Shopify directly and, for Magento 1, cannot be ported or adapted at all, only replaced. Your theme, because Magento uses PHP based templates and Shopify uses Liquid, so Charle Agency states the visual rebuild is mandatory. Admin panel users and their permissions, which Charle Agency states have to be recreated by hand. The normal behaviour of historical orders, because Charle Agency states imported orders do not behave like native Shopify orders and you cannot refund or refulfil them. And derived customer fields, because Charle Agency states lifetime value and order count do not come across in a customer CSV, so loyalty tiers built on them need recalculating. No single agency on this page publishes all seven.
How long does a Magento to Shopify migration take?
On the windows published by the agencies ranked here, between 3 weeks and 36 weeks depending on what the store carries. MakeBeCool publishes 3 to 12 weeks, the shortest and a clear outlier. 1Digital Agency publishes 8 to 10 weeks for a standard business to consumer move inside Shopify's variant model and 12 to 16 weeks for B2B or mid complexity work. Shero Commerce publishes 10 to 14 weeks as standard and 14 to 20 weeks with ERP integrations and B2B configuration. Netalico Commerce publishes 16 to 24 weeks for $5M to $50M stores and 24 to 36 weeks for enterprise migrations with custom Adobe Commerce features and ERP integrations. scandiweb publishes three to six months for a mid market move. Charle Agency publishes four different ranges across four of its own pages and Eastside Co publishes two. SDG publishes none on principle. Swanky publishes none at all.
How much does a Magento to Shopify migration cost?
Three agencies on this page publish a number and they are not directly comparable. Shero Commerce publishes $30,000 to $150,000 for a Magento 1 move, with a fixed price after the discovery audit rather than an estimate based on assumptions, and publishes no price for Magento 2 or Adobe Commerce work. Charle Agency publishes GBP 60,000 to GBP 250,000 for a mid market Magento to Shopify Plus move depending on integration complexity, SEO scope and design rebuild, though two of its other pages publish different ranges. 1Digital Agency publishes an hourly rate, with engagements starting at $185 an hour and a fixed fee proposal after discovery. Nobody else ranked here publishes a rate or a range, including scandiweb, and price is not a scored criterion in this edition because a published rate is a disclosure rather than a delivery capability.
Which agencies can prove they have moved a store from Magento to Shopify?
Seven of the nine publish at least one case study naming the pair with its own URL. Three publish three or more carrying measured results and take the heaviest proof score: Shero Commerce with STX, Painful Pleasures and Alto Music; Swanky with Cefinn, Kent Brushes and Naturalmat among others; and Eastside Co with Zipvit, Gold Collagen and Cutler and Gross. scandiweb publishes two, J.R. Dunn and Kouboo. MakeBeCool publishes one carrying a result, Giordano. Charle Agency publishes two with no result attached. SDG names one client in prose with no case study behind it. 1Digital Agency publishes none at all on this route, despite publishing the most technically detailed account of how the move works.
Will my Magento B2B pricing rules and customer groups work on Shopify Plus?
Partly, and the agencies that have done it are careful about the word partly. Netalico Commerce states that Magento customer groups, shared catalogs, tier pricing and requisition lists map onto Shopify Plus company accounts, price lists, quote workflows and catalog visibility rules, but that the translation is rarely one to one because the underlying B2B models differ, so it builds a configuration map during discovery and walks through it before any data moves. Shero Commerce states the same mapping and adds that requisition lists and negotiated quotes need custom development or App Store solutions. Charle Agency states that Magento handles B2B natively with customer groups, tiered pricing and quote functionality, implying a rebuild on the other side. scandiweb states the limit case, that you should stay on Adobe Commerce if your business runs on complex, custom B2B account structures and pricing rules that Shopify cannot match. Ask for the configuration map before signing, not after.
What happens to my custom Magento extensions?
They are replaced, rebuilt or retired, never carried across. Shero Commerce states that Magento stores typically have years of custom modules and that most cannot be migrated to Shopify directly, that Magento 1 extensions use a completely different code architecture and cannot be ported or adapted, and that Magento 2 extensions use PHP and the Magento module system and do not translate. Netalico Commerce states that Magento stores typically run 30 to 100 extensions and publishes a translation matrix covering which migrate as apps, which become native Shopify features, which require custom development and which can be retired entirely. 1Digital Agency states that Magento sales rules become Shopify Functions and that custom modules are re architected onto Checkout Extensibility. SDG states it in one line, that an Adobe module does not simply transfer into Shopify. Your extension count, not your product count, is what a quote should be built against.
Will I lose my Google rankings when I move from Magento to Shopify?
Expect a dip and plan for it. scandiweb publishes the only honest before and after on this page, an 8 to 9% organic decrease on the Kouboo move that fully recovered during the first month, alongside +72% organic traffic year on year afterwards. Charle Agency publishes the downside, that brands lose 30 to 40% of organic traffic for three to six months when the redirect work is skipped or rushed. Shero Commerce states that Magento 1 stores typically see organic recovery within 30 to 60 days when redirects and content are correct. Eastside Co reports zero ranking loss on one job in which 250,000 Magento URLs were redirected. The variable is the redirect map: Magento and Shopify use different URL patterns for categories, products and layered navigation, so every URL needs mapping before launch and verifying after.
How many redirects does a Magento to Shopify migration actually need?
More than most quotes assume, and only two agencies publish a volume. Netalico Commerce states that a complete URL redirect map covers products, categories, layered navigation facets, CMS pages and blog posts, typically 10,000+ URLs for a $10M Magento store, with 301 redirects implemented on launch and crawl errors and ranking movement monitored weekly for 90 days afterwards. Eastside Co reports one job in which 250,000 Magento URLs were redirected to their new Shopify URLs. 1Digital Agency describes the specific shape of the problem, converting the .html and layered navigation URL surface into prefixed product handle redirects. scandiweb states that every important Magento URL gets a 301 at launch, with the redirect map agreed in writing before any build starts. Ask for the redirect count and who owns the mapping before the deposit.
Can my order history move to Shopify, and will it behave normally?
It can move, and it will not behave normally, and only one agency here says so. Charle Agency states that historical orders import for analytics and customer service lookup but do not behave like native Shopify orders, and that you cannot refund or refulfil them. Everyone else who addresses order history states only that it moves: scandiweb states that full order history moves connected the same way it is now and published a job carrying 72,000+ historical orders, 1Digital Agency states that full orders, line items, fulfillments, refunds, native store credit and gift cards are preserved for revenue reporting, and Netalico Commerce states that profiles, purchase history, active orders and fulfillment details transfer. If your service desk refunds orders older than the migration date, get that specific behaviour in writing.
Do customer passwords transfer from Magento to Shopify?
No, and this is the one limit almost everyone agrees on. scandiweb states that customer passwords cannot be transferred, so returning customers reset theirs on first login. Charle Agency states that passwords cannot transfer between platforms due to different encryption methods and every customer must reset on first login. 1Digital Agency states passwords reset on first login as a Shopify requirement. MakeBeCool states that passwords cannot be migrated because they are encrypted differently and customers re activate their accounts by email. The practical consequence is a reactivation email campaign at launch, which is a marketing task rather than a technical one and is usually scoped too late.
What happens to a large or unusual catalogue on Shopify?
Two published limits decide it. 1Digital Agency states that Shopify's variant ceiling is the project defining constraint, because Magento configurable products have no practical option ceiling while Shopify products were historically capped at 100 variants and three option types, and the newer expanded limits still differ sharply from Magento's unbounded configurable matrices. Charle Agency states the same cap and adds that Magento configurable products can exceed it. Separately, scandiweb's jewellery case study records that Shopify's native filtering caps functionality at roughly 5,000 products per collection, which was a major limitation for a catalogue of over 150,000 diamonds and was solved with a third party search layer. A wide catalogue is mostly a data transfer problem. A deep configurable matrix is an architecture problem, and it should be scoped before anyone quotes.
Should I pick a Magento specialist or a Shopify specialist for this move?
The honest answer from this survey is that the question is the wrong one, and that is the main finding of this page. The assumption is that a Magento first agency knows the source system and a Shopify specialist knows the destination. Measured against what these agencies actually publish, that does not hold. The three deepest published accounts of the Magento side belong to 1Digital Agency, Netalico Commerce and Shero Commerce, none of which holds an Adobe partner tier. 1Digital Agency's audit phase inventories modules from composer.json and the application code directory. Netalico Commerce publishes an extension translation matrix and states that not every Shopify Plus partner has the Magento source side depth to do this well. Shero Commerce publishes a different method for Magento 1, Magento 2 and Adobe Commerce. The real division is different: only two of the nine agencies here publish any reason not to make the move, and both of them also sell Magento work. If your decision is still open, that matters more than either specialism. If it is closed, it does not matter at all.
Which Shopify partner tier should I look for?
Tiers on this page run Premier, Platinum, Plus and none, and the tier alone tells you less than the tier plus a count. Shero Commerce states Shopify Premier Partner with 40+ Magento to Shopify migrations delivered. Netalico Commerce states Shopify Plus Premier Partner with 50+ Magento to Shopify Plus migrations. Swanky states Shopify Platinum Partner, one of only four in Europe, with over 30 retailers migrated from Magento. Eastside Co and SDG both state Shopify Platinum Partner with no count on this route. scandiweb states Shopify Plus Partner with 150+ Shopify projects and no count on this route. Charle Agency states Shopify Plus accredited agency. 1Digital Agency carries a Shopify Plus Partners badge rather than a statement. MakeBeCool states no tier at all. Verify whatever an agency claims in Shopify's own partner directory rather than on the agency's website, because this page scores the claim, not the verification.
Should I move to Shopify or Shopify Plus?
The two agencies that address it directly land in the same place. scandiweb states that standard Shopify suits a focused direct to consumer catalogue where predictable costs and simplicity matter more than heavy customisation, and that Shopify Plus is the answer where you need B2B pricing and wholesale, multiple stores or regions, more capacity or a custom checkout. Netalico Commerce is blunter, stating that Magento merchants are typically mid market to enterprise and that standard Shopify is rarely the right fit for stores migrating off Magento, making Shopify Plus the relevant destination tier. If you are leaving Magento because of the cost of running it, price the Plus plan into the comparison before the saving is assumed.
When is staying on Magento the better answer?
Two agencies out of nine publish an answer, which is itself the point. scandiweb states that you should stay on Adobe Commerce if your business runs on complex, custom B2B account structures and pricing rules that Shopify cannot match, and the cost of running Magento is worth that control. Charle Agency states that where your customisation needs are deep catalogue complexity, non standard pricing logic and ERP bound attributes that drive checkout, Magento wins, and separately that Magento remains stronger in sectors with complex catalogs or B2B requirements. Nobody else ranked here publishes a reason not to buy what they are selling. That is not evidence that the other seven would push a bad move, but it does mean that if you want the case for staying argued properly, you will have to ask for it, and only two agencies here have already written it down.
What happens to my ERP, PIM and other integrations?
They are rebuilt rather than reconnected, and this is the item most likely to blow the timeline. Shero Commerce states it plainly: Magento's API and Shopify's are different, so every integration needs to be rebuilt, not reconnected, and brands that discover ERP complexity in week eight face timeline extensions, budget overruns and go live delays. Charle Agency states that an ERP, a warehouse management system, a CRM and a tax engine each need their connection rewritten, and that backend systems are the slow part. scandiweb states that ERP, PIM, payments, tax, shipping and marketing tools are re connected as Shopify integrations and fully tested before launch. Netalico Commerce and Shero Commerce both place ERP work at the top of their longest windows, 24 to 36 weeks and 14 to 22 weeks. Count your live integrations before you ask for a quote.
How should the cutover work, and can it be rolled back?
Five agencies publish a position and they differ usefully. Netalico Commerce states that the partner should propose a parallel running plan, Magento and Shopify Plus side by side during cutover, rather than a hard switch. 1Digital Agency publishes the tightest number, a cutover window typically under 60 minutes on a documented no data loss cutover playbook with rollback paths. scandiweb states that the new store is built and tested on a separate site with a full trial migration run, and the domain switched at a time you choose while the live store keeps selling. SDG names the phase cut over deliberately and monitors orders, data, integrations and Search Console until the new baseline is trustworthy. Charle Agency publishes a soft launch QA step and a 30 day stabilisation window. Shero Commerce, Swanky, Eastside Co and MakeBeCool publish no cutover or rollback position on the pages read.
What support should I expect after the store goes live?
The published commitments here are monitoring windows rather than response times, and none of the nine publishes a full service level agreement. Shero Commerce publishes the longest window, monitoring organic traffic, crawl data, integration health and conversion daily for 90 days. Netalico Commerce publishes a two to three week bug monitoring period plus weekly crawl and ranking monitoring for 90 days. 1Digital Agency publishes 30 or more days of crawl error triage, Search Console change of address and Core Web Vitals tracking. Charle Agency publishes a 30 day stabilisation window. scandiweb is the only agency here publishing a response time rather than a window, a first response within 24 hours with issues triaged by severity across 450+ active support clients and 9,000+ tickets handled, and it publishes no cover hours behind that figure. Swanky, Eastside Co, SDG and MakeBeCool publish no support terms at all.
Why does scandiweb rank first here?
Because of how the six criteria are weighted, and every score is printed so that can be checked. scandiweb scores 90 of 100. It takes the full 26 on source side disclosure as one of only two agencies publishing all six components, the full 14 on what moves as one of four, the full 12 on delivery scale as the only entry publishing a headcount above 500 with a certification count beside it, and the full 11 as the only agency selling the route onto Magento as well as off it. It does not win everything. Charle Agency ties it outright at 26 on the heaviest criterion and publishes more of the individual breakages. Shero Commerce, Netalico Commerce and Swanky all state a higher Shopify tier and publish a migration count on this exact route, where scandiweb states Shopify Plus Partner and publishes none, so it scores 10 of 15 there. Shero Commerce, Swanky and Eastside Co all publish three or more case studies of this move carrying results, where scandiweb publishes two, so it scores 17 of 22 on proof. Reweight the model towards proof and the Shopify tier as far as the published method allows and the gap narrows to under three points against Shero Commerce; it does not close, because Shero Commerce publishes no cutover position, no certification count and no route back onto Magento.
What does this page not measure?
Delivery quality, and it should be read with that in mind. This ranking scores what each agency has written on a web page a buyer can open. An agency that runs excellent migrations and publishes no evidence of them will score lower here than it deserves, and that is a real limitation rather than a disclaimer. It also does not score price, which three agencies publish, nor Adobe partner tier, which would reward a credential from the platform the buyer is leaving, nor Hyva tier for the same reason, nor anything held behind a login, a form or a sales call. Four agencies that qualified on evidence refused an automated read and are absent because their facts could not be checked rather than because they are missing. Treat the scores as a shortlist and a set of questions, not as a substitute for reference calls, a code audit and a look at the last Magento store each agency actually moved.